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Return & Refund Policy

Return Policy

Typhur has a 30 calendar days hassle free return policy. We provide excellent sous vide cookers, but if there’s damage during the transportation or you are not satisfied with your purchase from Typhur, Inc. , you can return the product within 30 calendar days after your purchase. To be eligible for a full refund, here are the rules that you need to know:
  • Products purchased directly from Typhur and returned to Typhur will receive a full refund, all the purchases that from other retailers are not available to our return policy.
  • Unauthorized or billing-upon-receipt returns will not be accepted.
  • Counterfeit machines are not eligible for a Typhur return and refund.
  • Please ensure that the item you’re returning is repackaged with all the cords, adapters, and documentations that were included when you receive it. Typhur will offer you a refund based on your original method of payment.
  • If the above conditions are met, Typhur will cover the postage for returning.
  • Please note that Typhur is not responsible for appliances that are lost or damaged without following our return process.

Refund Policy

Full refund can only be provided within 30 calendar days of purchase directly from Typhur.com. If the item is returnable and you send it back to us packed in the original, unmarked packaging, including any accessories, manuals and documentation that shipped with the appliance, Typhur will offer you a refund based on your original method of payment.