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Return & Refund Policy
Typhur has a 30 calendar days hassle free return policy. We provide excellent products, but if there’s damage during the transportation or you are not satisfied with your purchase from Typhur, Inc. , you can return the product within 30 calendar days after your purchase. To be eligible for a full refund, here are the rules that you need to know:
Products purchased directly from Typhur and returned to Typhur will receive a full refund, all the purchases that from other retailers are not available to our return policy.
Unauthorized or billing-upon-receipt returns will not be accepted.
Counterfeit machines are not eligible for a Typhur return and refund.
Please ensure that the item you’re returning is repackaged with all the cords, adapters, and documentations that were included when you receive it. Typhur will offer you a refund based on your original method of payment.
If the above conditions are met, Typhur will cover the postage for returning.
Please note that Typhur is not responsible for appliances that are lost or damaged without following our return process.
To return the product back to us, please follow these instructions:
- Box up the defective item.
- Print the attached USPS label in the email we send and tape it to the outside box. If you don't have access to a printer, let us know, and we’ll arrange a UPS pickup instead.
- Drop it off at the post office or hand it to your USPS mailman.
Alternatively, we can also arrange the pickup at your location instead.
Full refund can only be provided within 30 calendar days of purchase directly from Typhur.com. Refunds can be requested before the pre-sale ends. If the item is returnable and you send it back to us packed in the original, unmarked packaging, including any accessories, manuals and documentation that shipped with the appliance, Typhur will offer you a refund based on your original method of payment.
Note: The refund will be processed immediately once confirmed by the CS team but may take several days to reflect on your bank account.